- The Pitch -
Marta Rewards: A SYSTEM TO REWARD RIDERS
Increase ridership on Marta
Improve the rider experience on Marta
Build on brand loyalty
Make onboarding as seamless as possible
A rewards system that benefits Marta, the rider, and the local community
Without building out a new app the Marta Rewards feature will integrate into the already existing app.
- Research -
a user survey was given to all the participants of the marta hackathon
Do you ride Marta?
Reasons to ride MARTA
How often do you ride MARTA?
What are your favorite rewards programs
If MARTA were to provide rewards for using their service, how would you rank the most important reward to you?
1.Transportation Rewards 2.Food Rewards 3.Entertainment 4.Other
- Ideation -
Rewards that benefit MARTA, the rider, and the local community on a rotational basis.
- Atlanta Favorites
- Popular Destinations
- Local Events
- MARTA swag
- Free Rides/Unlimited Cards
HOW THE REWARD SYSTEM WORKS
- Prototype -
MARTA REWARDS SCREEN
- Presentation -
- Next Steps -
- Point boosters (Rush Hour, Late night, Special Events)
- Social Aspect
- Gamification of Riding
- Points for Cleaning